Messaging Terms & SMS Policy
Last updated: August 29, 2026
These Messaging Terms apply to text messages sent by Joanny Consulting LLC to individuals who have expressly opted in to receive them.
Summary. Message frequency varies and is expected to be no more than 4 messages per month. Message and data rates may apply. Reply STOP to unsubscribe. Reply HELP for help, or email jerome.joanny@joannyconsulting.com. Carriers are not liable for delayed or undelivered messages. See our Privacy Policy.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt‑in data and consent; this information will not be shared with any third parties.
1. How consent is obtained
We send text messages only to individuals who have given prior express written consent. Consent is collected in one of the following ways:
- Engagement agreement. A client representative provides a mobile number and agrees, in a signed engagement agreement or statement of work, to receive text messages from Joanny Consulting LLC relating to that engagement. The consent language appears as a separate, optional provision, and agreeing to it is not a condition of entering into the agreement or of receiving any service.
- Website contact form. A visitor voluntarily enters a mobile number on our contact form and checks an unchecked, optional consent box that states the program name, message frequency, that message and data rates may apply, how to opt out, and links to this page and our Privacy Policy.
Consent is never bundled with any other agreement or requirement, is never pre‑selected, and is never a condition of purchase. We do not purchase, rent, or otherwise acquire phone numbers or consent from third parties, and we do not send messages to any number for which we do not hold a direct record of consent.
2. What we send
Messages are conversational and operational, relating to an inquiry or an active engagement. Examples include:
- Scheduling and confirming meetings
- Notifying a client that a deliverable or document is ready for review
- Time‑sensitive project updates during an active engagement
Sample message: “Joanny Consulting: Hi Alex, confirming our call Thursday at 10am PT. Reply STOP to opt out, HELP for help. Msg&data rates may apply.”
We do not send marketing, promotional, or advertising text messages, and we do not send messages relating to loans, gambling, cannabis, or any other prohibited category.
3. Message frequency and cost
Message frequency varies with the activity of an engagement and is expected to be no more than 4 messages per month. Message and data rates may apply according to your mobile plan. Joanny Consulting LLC does not charge for text messages.
4. How to opt out
Reply STOP to any message from us at any time. You will receive a single confirmation message and no further messages will be sent. You may also email jerome.joanny@joannyconsulting.com to be removed. To resume messages after opting out, reply START or contact us.
5. How to get help
Reply HELP to any message, or email jerome.joanny@joannyconsulting.com. Support is available Monday through Friday, 9:00 a.m. to 5:00 p.m. Pacific Time.
6. Carriers and delivery
Wireless carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission by your carrier and is not guaranteed. Supported carriers may change without notice.
7. Privacy
Mobile numbers and consent records are handled as described in our Privacy Policy. They are not sold, rented, or shared with third parties or lead generators for marketing or promotional purposes.
8. Applications built for clients
Where Joanny Consulting LLC develops an application for a client that sends text messages to that client's own customers, the client operates that application under its own messaging account and its own brand and campaign registration. The client is responsible for collecting consent from its customers and for publishing its own messaging terms and privacy policy. This page governs only messages sent by Joanny Consulting LLC on its own behalf.
9. Changes
We may update these Messaging Terms. The date at the top of this page shows when they were last revised.
10. Contact
Joanny Consulting LLC
2108 N St, Ste N, Sacramento, CA 95816, United States
jerome.joanny@joannyconsulting.com