Services
Four service lines, delivered on a project or retainer basis.
Business digitization for small and mid‑sized businesses
Many small businesses run on a mix of paper, spreadsheets, and disconnected tools. We map how work actually flows today, identify the steps that cost the most time or create the most errors, and put practical systems in place to replace them.
- Operational process review and documentation
- Software selection and implementation planning
- Data migration from spreadsheets and legacy tools
- Staff onboarding materials and training for new systems
Custom application development
When off‑the‑shelf software does not fit, we design and build web applications around the client's own operations. Where an application needs to communicate with a client's customers, we implement messaging and voice features using the Twilio platform.
- Web application design and development
- Integration with existing business systems and third‑party APIs
- SMS and voice communication features built on Twilio
- Deployment, documentation, and handover to the client
Applications we build for clients are operated by those clients under their own accounts and their own messaging registrations. Consent to receive messages from an application is collected by the client from that client's own customers.
Technology strategy
- Build‑versus‑buy analysis and vendor evaluation
- Systems and integration architecture for small teams
- Phased technology roadmaps tied to business outcomes
Product and management advisory
- Fractional product leadership for software teams
- Market research and competitive analysis
- Go‑to‑market planning and executive decision support